Privacy policy

Last updated: May 9, 2025

This Privacy Policy describes how SAM+LEO (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from shopsamandleo.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will post the updated policy on this page and revise the "Last Updated" date.

How We Collect and Use Your Personal Information We collect personal information in various ways to provide and improve our Services. This includes information:

You provide directly
Collected automatically through your use of the Site
Obtained from third parties

We use this information to communicate with you, fulfill orders, personalize services, comply with legal obligations, and protect our rights and yours.

What Personal Information We Collect

Directly from You: Name, address, phone number, email, order and account details, loyalty program data, customer support communications.
Automatically: IP address, browser type, device data, pages visited, usage patterns (via cookies, pixels, and similar technologies).
From Third Parties: Payment processors, shipping providers, analytics platforms, and Shopify.

How We Use Your Information

To fulfill orders and manage your account
For marketing and promotional communications
To detect and prevent fraud
To provide customer support and improve our services

How We Use Your Data for Advertising At SAM+LEO, we use tools like the TikTok Pixel and Events API to better understand how our community interacts with our site. This helps us share content and offers that are actually useful—and not just noise.

Through secure methods like Advanced Matching, we may share limited customer info (like an email or phone number) with TikTok to make sure our ads are relevant and effective. We only use this to improve your experience and never sell your data.

You can learn more about how TikTok uses this info here. Want to limit this kind of sharing? You can always adjust your browser settings or visit youradchoices.com.

Cookies and Tracking Technologies We use cookies and similar technologies to enhance your experience, analyze performance, and personalize ads. See Shopify's cookie policy for more details: https://www.shopify.com/legal/cookies.

You can manage cookie preferences via your browser settings. Note that disabling cookies may impact functionality.

Disclosure of Personal Information We may share your information with:

Service providers (e.g., hosting, payment processing, shipping)
Business and marketing partners (e.g., Shopify)
Affiliates within our corporate group
Legal or regulatory authorities when required

We do not sell or share your personal information in a way that infers characteristics about you.

Third-Party Sites We are not responsible for the privacy practices of third-party websites linked from our Site. Please review their privacy policies.

Children’s Privacy We do not knowingly collect personal information from children. If you believe a child has provided us their data, please contact us to request deletion.

Data Security and Retention We use appropriate safeguards to protect your data, though no system is fully secure. We retain personal information only as long as necessary to fulfill purposes outlined here or as required by law.

Your Rights Depending on your location, you may have the right to:

Access, delete, or correct your personal information
Object to or restrict processing
Withdraw consent
Request portability of your data

To exercise these rights, contact us using the information below. We may verify your identity before processing requests.

International Transfers If you are located outside the U.S., your data may be transferred, stored, and processed in the U.S. or other jurisdictions. We rely on legal transfer mechanisms such as Standard Contractual Clauses.

Complaints You can lodge a complaint with your local data protection authority if you are unsatisfied with our response. For EEA residents, a list of authorities is available here.

Contact If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at:

SAM+LEO, LLC
6635 S. Dayton Street, Suite 310 #434
Greenwood Village, CO 80111
hi@shopsamandleo.com
+1 970-236-8689

We are the data controller of your personal information unless otherwise stated.